Frequently Asked Questions
Everything you need to know about our premium pet fashion collections.
How do I determine the right size for my pet?
Each product page features a detailed size guide. We recommend measuring your pet's neck, chest, and length while they are standing to ensure a comfortable fit for our high-fashion garments.
What is your return policy for pet apparel?
We offer a 30-day return policy. Items must be in original condition, unworn, and free of pet hair. For hygiene reasons, certain accessories may be final sale.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if your pet needs their outfit for a special event.
Are the materials safe for pets with sensitive skin?
Yes, we prioritize high-quality, hypoallergenic fabrics such as organic cotton and soft blends to ensure your pet stays stylish without any skin irritation.
Do you offer international shipping?
Currently, Top Pet Store ships to over 20 countries. International delivery times vary by location, typically ranging from 10-21 business days.
How should I wash my pet's new clothes?
To maintain the quality of the fabrics, we recommend hand washing or using a delicate machine cycle with cold water and air drying all fashion items.